Shoutout Digital

Joondalup City Dental February to May 2026

The clearest pattern across this period was strong enquiry activity, especially from organic search and main-pipeline opportunities, alongside a softer conversion rate from Invisalign leads that points to the biggest next-step opportunity.

243
New Patients Feb to May
204
Main Pipeline Leads
62
Invisalign Leads
1.08K
May Website Visitors
Convert Invisalign Leads
Primary Focus

What Happened Across February to May

A quick business view of the most important outcomes across February to May 2026.

Biggest Win
21

May delivered the highest number of main-pipeline consultations booked in the period, with 21 booked opportunities from 45 recorded leads.

Strongest Area
Organic Calls

Organic search was the strongest call driver throughout the period, with 24 in February, 29 in March, 18 in April, and 21 in May.

Main Opportunity
62 Leads

The Invisalign pipeline kept generating enquiry volume, but most leads were marked Not Interested, leaving clear room to improve follow-up and offer framing.

Next Month Focus
Lead Quality

The strongest next step is to turn more Invisalign demand into consults by tightening screening, messaging, and follow-up around high-intent cases.

What We Learned

The strongest patterns across the period point to improving main-pipeline conversion, reliable search demand, and softer Invisalign lead progression.

Strongest Result

Main-pipeline booking momentum improved in May

Main-pipeline consultations booked moved from 12 in February, to 11 in March, to 10 in April, before lifting to 21 in May. May was the strongest booked-consult month across the period.

Best Performing Channel

Search kept driving the most reliable call demand

Organic search produced the largest share of calls each month, which aligns with the May website traffic mix where organic traffic led at 473 visitors.

Growth Opportunity

Invisalign demand was present, but conversion stayed soft

The Invisalign pipeline recorded 20 leads in February, 15 in March, 13 in April, and 14 in May. Most of those leads were still tagged Not Interested, with only a small number progressing to Treatment Accepted.

Creative Insight

Invisalign-themed video creative held attention most consistently

The best-performing Meta video theme focused on Invisalign candidacy across February, March, and April, before a myth-busting Invisalign message became the strongest attention driver in May. Educational Invisalign messaging clearly held attention most consistently across the period.

Graphics

Creative activity stayed active across the period, with March carrying the highest volume because that month included ad creative sets alongside the regular posting mix.

Videos

Video creative leaned heavily into educational Invisalign messaging, with candidacy and myth-busting themes attracting the strongest attention.

Full New Patient History

New patient performance is shown against prior years, with 2026 currently tracking from January to May.

This year is ahead of the last two years, but not yet back to the earlier highs

January to May 2026 totals 299 new patients. That is 10 above 2025 over the same months and 51 above 2024, but still 29 behind 2022 and 33 behind 2023.

The year started well, then softened after February

2026 moved from 56 in January to 67 in February, then eased to 64 in March, 57 in April, and 55 in May. That gives the year a clear early peak followed by a gradual slide into the most recent two months.

Q1 looked competitive, but May finished below most previous May results

February 2026 was just one patient short of the strongest February result across the comparison years, and March stayed above 2025. April slipped slightly below 2025, while May at 55 came in below 2022, 2023, and 2025, beating only 2024's 52.

Main Pipeline and Invisalign Pipeline

Main pipeline and Invisalign pipeline performance are shown month by month.

Monthly Call Performance

Monthly call performance shows demand volume, answer rate, the largest identifiable source groups, and missed-call activity.

Monthly Meta Performance

Meta performance is shown by month, including spend, reach, efficiency, and the strongest campaign theme by reach.

Paid Search Results

Google Ads showed a gradual softening in click volume and CTR from February through May, even as spend remained active every month.

May Website Traffic

May traffic was led by organic search, with paid traffic forming the next-largest grouped channel after ad-related labels were consolidated.

Up 4.25% vs last 31 days
1.08K
Visitors
Source Mix

Landing Pages

The active landing page URLs used in this period are listed below, alongside the strongest tracked activity tied to the main paid-search landing page.

Google Business Profile Performance

Google Business Profile remained a meaningful local discovery channel, led by search visibility and call activity.

Visibility
1.34K

Total GBP views across the last 30 days, including 1.05K search views and 291 maps views.

Action Volume
109

Calls were the strongest measurable action from Google Business Profile, alongside 79 website visits.

Tracking Note
0

Conversations and bookings were both recorded at 0 in this period, which suggests the strongest measurable response is still coming through calls and website visits.

Search Views
1.05K
Maps Views
291
Website Visits
79

Key Wins and Opportunities

A high-level view of the strongest results, biggest opportunity, and the main area to keep watching.

Biggest Win

May booked consultations lifted strongly

The main pipeline recorded 21 consultations booked in May, which was the best booked-consult month across the February to May set.

Strongest Growth Area

March and May were the busiest call months

Inbound call totals reached 71 in March and 73 in May, showing strong active demand periods at both the end of Q1 and late in the reporting window.

Best Performing Channel

Search remained the most reliable demand source

Organic search led the call mix every month and also topped the May website traffic mix.

Biggest Opportunity

Improve Invisalign conversion

The Invisalign pipeline produced steady volume, but the dominant stage outcome remained Not Interested. More of that spend can work harder if more leads reach consultation stage.

Area To Watch

Google Ads efficiency softened by May

Clicks fell from 168 in February and 178 in March to 137 in May, while CTR dropped from 12.85% to 9.97% in the same period.

Strategic Insight

Educational video hooks kept attention longest

The repeated top-performing Meta creatives focused on Invisalign education and myth-busting themes, which gives a clear direction for future content and ad testing.

What We Should Do Next

These next steps are designed to improve booked consultation outcomes rather than simply increase activity.

1

Tighten Invisalign follow-up

Review the first-touch and follow-up sequence for Invisalign leads so more interested contacts move beyond the Not Interested outcome and into booked consultations.

2

Double down on winning education hooks

Keep testing educational Invisalign angles, especially candidacy and myth-busting themes, because those were the most consistent attention drivers in Meta performance.

3

Protect search-driven demand

Organic search and GBP continue to carry meaningful enquiry value, so local visibility, high-intent service pages, and fast response handling should stay protected.